By proceeding with an order, client is forming a legally binding contract with Vprint Inc, for products and services, and agrees to be bound by the following Terms and Conditions.
CLIENT
If you are placing this order in the name of a company, you must be legally authorized to place this order for the company. If you are placing this order for you or on behalf of someone else you are the final party to authorize this order. No one can claim or can cancel this order with out your permission or approval.
PRICING & QUOTATIONS
In most cases estimates are valid for 30 days, unless otherwise specified. Estimates are based on using standard specifications, inks and materials. Prices are subject to change without notice. When the client provides their own digital files to Vprint for printing, prices are based on clients supplying PRINT READY digital files. Failure to setup files according to these guidelines may result in additional charges. Art changes made by Vprint, per client’s request, will be subject to extra charges.
ACCURACY OF SPECIFICATIONS
Estimates are based on the specifications understood at time of estimate. Vprint reserves the right to invoice the job based on the actual specifications of the order placed.
TERMS OF SALE
Orders require a deposit upon placing an order with balance due upon approval of the final artwork or prior to delivery, unless otherwise agreed upon by Vprint and client. In the event of non-payments that lead to dispute and/or litigation, the Client agrees to pay all legal and collection fees incurred by Vprint.
CANCELLATION OF JOB
Orders cancelled by the client after receipt and acceptance of order will be subject to compensation of incurred costs and related obligations, and any other cancellation charges computed by Vprint, but not to exceed the original value of the order. Once an order has been placed, a 15% administrative fee will be assessed on all jobs canceled with Vprint. Any order cannot be cancelled after the final proofs approval or during the printing process. For the cancelled orders clients also have an option of a full in house credit (not including any design fees) to be used toward future jobs. Refunds and credits back to cards are done in batches and could take up to 14 business days in house. Credits back to your credit card could take as long as 3 billing cycles to appear on your statement depending on the issuing bank.
DESIGN SERVICES
Any estimate provided for Design Services is only an estimate based upon specifications understood at time of estimate. Actual design time will be billed by the hour and may be more or less than the estimate provided. Client’s Alternations to be billed additional at the hourly rate as well as changes made after final approval of artwork, prior to printing. If any order placed with free graphics designing, limited revisions can be acceptable. Vprint will not provide any designing service on the after business hours, weekends and holidays.
PROOFING, PRINT QUALITY & FILES, PAPER STOCK AND RAW MATERIAL
Vprint will reproduce color from digital files as closely as possible, but may not exactly match color and density due to limitations in the proofing and printing process. A reasonable variation in color between original materials, proofs and the completed order, will be considered acceptable print quality. Client must provide high resolution images suited to the offset printing process. Vprint is not liable for images printing poorly due to the Client providing low resolution images. Client must provide all full color images in CMYK format. Vprint is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes. Full color jobs that contain large solid areas of black ink should have the black set up as Rich Black. Vprint will not be responsible for printing a consistent, solid and rich black if the Client has not set up their files accordingly. It is the client’s responsibility to maintain a copy of their original artwork or electronic files. Any press time lost or alterations/corrections made because of client’s delay or change will be charged at current rates. Vprint is not responsible for color shade differences on the paper stock & print ink and on any other printing material. By signing this contract client understands that the raw materials used for the production are subject to the availability and Vprint is not responsible for any slight variation of the color, product quality and the finishing.
OVER OR UNDER-RUNS
While every attempt will be made to ship as close to exact quantities ordered, the nature of custom manufacturing is such that we must reserve the right to ship a variance of 5% over or under the quantities ordered, unless otherwise specified. Vprint will bill for actual quantity delivered within this tolerance.
ERRORS AND OMISSIONS
Vprint is not responsible for errors and omissions approved by the Client. The client is solely responsible for errors missed during the proofing process of either artwork supplied by the client or artwork created by Vprint. Vprint does not and is not responsible for proof reading.
INDEMNIFICATION
Under no circumstances will Vprint be liable for specific, individual, or consequential damages. The client agrees to protect Vprint from economic loss and any other harmful consequences that could arise in connection with the work. This means that the client will hold Vprint harmless and save, indemnify, and otherwise defend them against claims, demands, actions, and proceedings on any and all grounds. This will apply regardless of responsibility for negligence. COPYRIGHTS: The customer also warrants that the subject matter to be printed is not copyrighted by a third party. The customer also recognizes that because subject matter does not have to bear a copyright notice in order to be protected by copyright law, absence of such notice does not necessarily assure a right to reproduce. The client further warrants that no copyright notice has been removed from any material used in preparing the subject matter for reproduction. To support these warranties, the customer agrees to indemnify and hold Vprint harmless for all liability, damages, and attorney fees that may be incurred in any legal action connected with copyright infringement involving the work produced or provided.
PERSONAL OR ECONOMIC RIGHTS
The client also warrants that the work does not contain anything that is libelous or scandalous, or anything that threatens anyone’s right to privacy or other personal or economic rights. The client will, at the client’s sole expense, promptly and thoroughly defend Vprint in all legal actions on these grounds.
TURNAROUND TIMING
Turnaround time begins when the proof is approved, all times are based on normal business days Monday through Friday, excluding federal holidays. Please note that this does not include shipping time. Vprint cannot guarantee any specific date for the shipment. All orders will be shipped as according to the turnaround timing option selected by the client at the time of the order placed. By signing this contract the client agrees that he/she understands the estimated in house TURNAROUND TIMES associated with the product. Client also understands that these are just estimates and turnaround time is based on business days, does not include holidays and is not contractual.
DELIVERY AND SHIPPING
All turnaround times are approximate and although Vprint will make every effort to meet these deadlines, Vprint will not be liable for any costs or damages resulting from deliveries made later than expected to the Client. Delays or damage during shipping are the sole responsibility of the carrier providing shipping services. Vprint is not responsible for delays or damage caused during shipping.